Privacy Policy

Privacy Policy

Effective: February 01, 2026

1. Who We Are

Raise28 is a community youth center located at:
105 Fairview St
Mount Joy, PA 17552

We provide programs, events, mentorship, and community opportunities for youth and families.

Throughout this policy, “Raise28,” “we,” “our,” or “us” refers to Raise28.

2. Our Commitment to Your Privacy

We respect the privacy of the youth and families we serve. This Privacy Policy explains how we collect, use, protect, and share personal information when you:

  • Visit our website

  • Register for programs or events

  • Complete forms

  • Make donations

  • Communicate with us

  • Participate in activities

Please review this policy carefully.

3. Information We Collect

We collect information directly from you when you interact with Raise28.

Contact Information

When you register for a program, sign up for updates, or contact us, we may collect:

  • Parent/guardian name

  • Student name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

Program Registration Information

For youth participation, we may collect:

  • Date of birth

  • Grade level

  • School

  • Medical or allergy information (when necessary for safety)

  • Consent and waiver forms

Payment and Donation Information

If you make a payment or donation, you provide payment details through a secure third-party payment processor. Raise28 does not store full credit card or bank account numbers. Payment processors manage that information under their own privacy policies.

Communications

If you email, call, or text us, we may keep records of those communications to assist you and maintain accurate records.

Website Usage Information

We may collect limited technical information such as:

  • IP address

  • Browser type

  • Pages visited

This helps us improve our website and communication tools.

4. How We Use Your Information

We use personal information to:

  • Register youth for programs and events

  • Communicate with students and/or parents/guardians

  • Provide updates about schedules, changes, and opportunities

  • Respond to questions

  • Process payments and donations

  • Ensure safety during programs

  • Improve our services

  • Comply with legal requirements

We do not sell personal information.

5. Legal Basis for Processing

We collect and use personal information based on:

  • Your consent

  • The need to provide requested services

  • Legal obligations

  • Legitimate interests related to operating a safe and effective youth center

Parents or legal guardians provide consent for minors.

6. How We Share Information

We only share information when necessary.

We may share information with:

  • Service providers that assist with payment processing, email communication, or data management

  • Insurance providers when required

  • Law enforcement or government authorities if legally required

All third parties must protect personal information.

We do not sell or rent personal information to outside organizations.

7. Marketing and Communications

If you subscribe to updates, we may send:

  • Program announcements

  • Event invitations

  • Fundraising information

  • Community updates

You may unsubscribe at any time by:

Even if you opt out of marketing messages, we may still send essential communications related to program participation.

8. Data Retention

We keep personal information only as long as necessary to:

  • Provide services

  • Maintain required records

  • Comply with legal or insurance requirements

When information is no longer required, we securely delete or archive it.

You may request information about retention periods by contacting us.

9. International Data Transfers

Raise28 operates within the United States. If information transfers outside the United States through a service provider, we ensure appropriate safeguards are in place.

10. Your Rights

Depending on applicable laws, you may:

  • Request access to your personal information

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Object to certain uses of your information

To exercise these rights, contact us using the information below.

You also have the right to contact a relevant regulatory authority if you believe your data rights have been violated.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When changes occur, we will post the updated version on our website with a new effective date.

We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Raise28
105 Fairview St
Mount Joy, PA 17552
Email: office@raise28.com